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Lost a Passport?
Click here for what to do.
 
Non-UK EU Passports
Can register with NED.
Click here for details.
 
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You may find the answer in our FAQ. Otherwise Click here to contact us.
 
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Contact Us

When contacting NED, please choose the most appropriate option from the list below.

Lost or missing Passports   If you have misplaced your horse's passport or wish to check whether your horse has a pre-exisiting passport then please complete the Passport Search form. Please note that due to Data Protection regulations NED cannot accept search requests by telephone and without proof of identity.
 
EU Passports   If your horse has a non-UK EU passport you can still register it on NED:

• Where you horse's passport clearly shows you as the current registered owner with your up to date address you can simply complete an EU Passport Registration form and send it to NED with photocopies of Sections I and II of your horse's passport. Please note that a minimal fee has to be charged for this service to cover processing costs.

• However, if you wish to update either the owner name or owner address on the passport or have a Section IX (which allows for the horse to be signed out of the food chain) inserted, then you will need to contact either the organisation which issued your horse's passport or an aligned or daughter PIO in the UK, or the British Equestrian Federation (BEF)
 
Requests for Personal Data   If an Enforcement Agency or other Government body requires access to personal data stored in NED, permission to release the data has to be sought from Defra as the Data Controller responsible for personal information in NED. Any such request falls under section 29 of the Data Protection Act. Click here if you work for an Enforcement Agency or other Government body and need to request personal data from NED.
 
Data errors or omissions   The data shown in NED is provided by Passport Issuing Organisations, Breed Societies or Competition Disciplines and cannot be directly altered by NED.  If the data on your horse is incorrect, in the first instance please, contact us on dataissue@ned.uk.com and we will work with the relevant Data Provider to correct the issue.
 
Inappropriate content or pictures   We cannot preview every picture or note added to the NED system, however, we take inapproriate content very seriously. If you find any text or images that are inappropriate or offensive please contact us on complaints@ned.uk.com and the relevant action will be taken.
 
Complaints   If you are unhappy about the service you have received please contact complaints@ned.uk.com
 
All Other Contacts   For general enquires, comments or any other contacts you can:

Email us on: info@ned.uk.com

Or phone us on: 0845 003 7210

Or contact us in writing at:

National Equine Database Ltd
Stoneleigh Park
Kenilworth
Warwickshire
CV8 2TF
Registered in England No. 05853053
VAT Reg No: 924826606